Are there limits on the amount of data?
No, at the moment there is no limiti on the amount of data you can upload in or manage with your account. We're planning to enforce storage limits soon.
What happens to my storage and stored items if I move from a Premium plan to a Standard or Free plan?
If you exceed a storage limit, nothing will happen to your stored items at this time, as long as usage is in accordance with our acceptable use policy.
Where is data stored?
Business Driver users data are stored on our secure cloud infrastructure. We'll publish more info as soon as possible.
How often is data backed up?
Automated backups are generated daily and retained for 30 days to allow for point-in-time data restoration. Copies of the snapshot are sent to a secondary region, where they're kept for 30 days before being deleted. Snapshots and backups are encrypted.
What security procedures are in place to protect my data?
See the Technical and organizational measures of Business Driver ("TOM") page.
What happens if I miss payment for my Business Driver subscription?
If payment fails for your Business Driver product subscription, you will be unsubscribed from all products 15 days after the payment due date, at which point users will no longer be able to access the product.
Data retention
After you have been unsubscribed, Business Driver retains your data for 15 days (for free subscriptions) or 60 days (for paid subscriptions).
Your data will be deleted 15 days (for free subscriptions) or 60 days (for paid subscriptions) after you have been unsubscribed due to missed payment for an Business Driver product subscription.
Resubscribing to an unpaid product
You can resubscribe by completing any missed payments within the 15 or 60 days after your site has been unsubscribed. Submitting payment once your site data has been deleted will not reactivate your subscription (or restore your site data).
What happens if I cancel my Business Driver product subscription?
Canceling your Business Driver product subscription will prevent any further site renewals from being processed. Your site will remain accessible until 15 days after the end of your current subscription period, at which point your site will be deactivated.
Data retention
Your site will be deactivated 15 days after the end of your current subscription period. Business Driver retains data for deactivated sites for 15 days (for free subscriptions) or 60 days (for paid subscriptions) after the end of your current subscription period.
Following this deactivation period (15 days for evaluation subscriptions and 60 days for paid subscriptions after the end of your subscription period), your product data will be permanently deleted and cannot be recovered.
Resubscribing to a canceled site
You can resubscribe by paying any outstanding renewals before your site data is permanently deleted. Submitting payment once your site data has been deleted will not reactivate your subscription (or restore your site data).